Guarantee
We continue to carry out research in our field of expertise, therefore ensuring that the quality of our work will continue to improve.
Through high investments into the development and manufacture of replacement parts, we continue to increase our range of products and possibilities.
At the same time, we have kept the number of claims down to less than 1%.
Making use of your guarantee
Should you need to make use of your guarantee, we would ask you to do the following:
- Please contact us as soon as possible, so that we can act quickly and solve the problem.
- Complete, print and sign the Returned Merchandise Authorisation form and enclose it in the package containing the goods you want to return.
We promise:
- to lend you an instrument cluster (only for BMW or Mercedes) free of charge (only within Germany); this will be sent to you the same day.
- to pick up the faulty parts from your premises (on the same day, if you advise us by 2.30pm, free of charge only within Germany).
- Immediate repair of the parts (all standard faults will be repaired on the day that we receive the appliance).
- Return of parts at no extra charge (only within Germany).
- Installation and removal of parts in our own workshop.
We give you our word and also up to five years guarantee on many repairs!
And since Digital Tuning Service has been doing business since 2000, you can be sure, that we will also keep our word in the future!